Modern UX Audit in Business Solutions
The relevance of your app is 90% determined by its usability
We will assess your app from the user's perspective and identify UI-related bottlenecks. We will provide recommendations on how to make your product better while helping your users achieve their objectives.
The UX audit service will be a perfect fit for you if you want to create a user-friendly app or evaluate an
existing one, boost the conversion rate, build user loyalty, and test business growth-related hypotheses.
What you get
Report
Following your inquiry and completion of the task, we will create and send you a thorough report.
Recommendations
We will offer recommendations for achieving the desired level of user interaction with your application's UI.
Prioritization
In order to proceed to technical implementation as effectively as possible, we will help you set priorities.
200 + implemented projects
more than 8 years of expertise in design
senior and middle-level experts
UX audit methodology
Analysis
We research metrics, brands, your business, and consumers
Hypothesis of the problem
We interview users, do external and internal UX analyses, and pinpoint the issue
Solution
We find a solution and test it. We write User Stories
Product concept
We develop a prototype, a report, and an elaborated concept
Development and implementation
We design and develop. We implement the solution and track the metrics
Business Cases
QIWI Help
We assisted in setting up an efficient search within the financial services segment. Users were having trouble finding answers on their own, and support staff were overworked. We assessed the metrics, located UI-related bottlenecks, and set up a new, scalable information architecture. Assistance from support staff is no longer required as often, the process of finding the right answer has become quick and simple, and user loyalty has risen.
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Cesar Car
Vehicle security system remote control via a mobile app. We offered a comprehensive audit service that included a Customer Journey Map for the key processes, analysis of compliance with Material Design and Human Interface Guidelines, and usability testing for custom solutions. We also identified technical issues, checked the layout for color repetition and harmony, etc.
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